Offers from SANNY-SOLUTIONS are non-binding. Contracts for customer orders are only concluded upon sending a written order confirmation or delivery of goods by SANNY-SOLUTIONS. On orders, the customer is bound ten days from receipt of the order at SANNY-SOLUTIONS. A prior sale by SANNY-SOLUTIONS remains reserved. The dimensions, weights, illustrations, descriptions and the like specified in the catalogs, brochures and other documents of SANNY-SOLUTIONS or on the Internet. are only approximate; All information is given without guarantee. Changes to the goods ordered by the customer, which are due to the improvement of technology or legal requirements (in particular, the law and the case law), remain reserved during the delivery time, provided that these changes are reasonable for the customer. SANNY-SOLUTIONS is not obliged to disclose changes of its own nature outside the written order confirmations.
If the customer is an entrepreneur and the order confirmation deviates from the customer’s order, the customer must object in writing immediately, but no later than within seven calendar days of receipt of the order confirmation. Otherwise, the contract is concluded on the conditions stated in the order confirmation.
Unless otherwise agreed, the goods are sold as “ex works” (EXW). SANNY-SOLUTIONS provides the goods at their own discretion at their headquarters in A-6841 Mäder or affiliated companies or delivers from the named locations. The place of performance for deliveries and services is the registered office of SANNY-SOLUTIONS in A-6841 Mäder.
The customer has to bear the shipping costs. Shipping is always at the risk of the customer. This also applies to the transfer of risk if SANNY-SOLUTIONS exceptionally assumes the shipping costs. Unless otherwise agreed, SANNY-SOLUTIONS determines the means of transport and the route of transport. Partial deliveries by SANNY-SOLUTIONS are permitted.
If the goods are shipped, the risk is transferred to the customer as soon as the shipment has been handed over to the person carrying out the transport. If the shipment is delayed at the request of the customer, the risk passes to him with the notification of readiness for shipment. If it has been agreed that the goods will be picked up by the customer, the risk is transferred to the customer with the actual handover of the goods or the expiry of the agreed pick-up period or pick-up date.
The delivery time for goods is about 14 days. Delivery times stated by SANNY-SOLUTIONS are always non-binding and will be adhered to as far as possible. If compliance with an exceptionally agreed, binding delivery deadline is due to unmanageable, unjustifiable circumstances, such as those caused by SANNY SOLUTIONS. in the event of force majeure, natural disasters, war, riots, in the case of official decree, lack of energy or industrial action at SANNY-SOLUTIONS or its subcontractors, the delivery period will be interrupted for the duration of this circumstance and the elimination of the resulting operational consequences. If the circumstances persist for more than three months, each contracting party is entitled to withdraw from the contract because of the unfulfilled part, without any claim for damages. If a binding delivery period has been agreed for the delivery by SANNY-SOLUTIONS, the deadline will be exceeded Default only after a reminder and fruitless expiry of a set grace period of at least two weeks. The customer is only entitled to withdraw from the contract or to assert claims for damages after the occurrence of the delay and after the unsuccessful expiration of a SANNY-SOLUTIONS set further, reasonable grace period.
Unless expressly agreed otherwise in writing, the delivery period begins with the latest of the following times:
a) date of order confirmation;
b) date of fulfillment of all the technical, entrepreneurial and financial requirements incumbent on the customer, in particular the payment of the goods
SANNY-SOLUTIONS also offers an individual design for individual goods by individual imprinting of logos and other advertising material. Such services will be billed separately. Logos and other promotional materials to be printed are to be provided to SANNY-SOLUTIONS in the format and resolution required by their website. SANNY-SOLUTIONS is entitled to refuse the order for printing after receipt of the logo or other means of advertising without stating reasons.